Privacy Policy

This Privacy Policy explains how Sentinelboard ("we", "our", or "us") collects, uses, shares, and protects your personal information when you use our website, products, and services (collectively, the "Services").

1. Information We Collect

Personal Information

"Personal information" means any information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, to an individual.

We collect information you provide directly to us, such as when you create an account, subscribe to our service, or contact us for support. This may include:

• Name and email address
• Company information
• Billing and payment information
• Communication preferences
• Any other information you choose to provide

Usage Information

We automatically collect certain information about your use of our services, including:

• Log data (IP address, browser type, pages visited)
• Device information
• Usage patterns and preferences
• Performance and analytics data

Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

• Provide and improve our services
• Remember your preferences
• Analyze website traffic and usage
• Deliver targeted advertising through PPC campaigns
• Measure advertising effectiveness

Where required by law, we obtain your consent before placing cookies or using similar technologies. You may manage your cookie preferences through our cookie banner or your browser settings.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices and support messages
• Communicate about products, services, and promotional offers
• Monitor and analyze trends and usage
• Process data through AI and machine learning services to enhance our platform
• Detect and prevent fraudulent transactions
• Personalize the Services for you
• Comply with legal obligations

Legal Basis for Processing (EEA Users)

For users in the European Economic Area (EEA), we process your personal information based on the following legal grounds:

• Your consent
• The performance of a contract
• Compliance with legal obligations
• Legitimate interests, provided these are not overridden by your rights and interests

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We work with third-party service providers who assist us in operating our platform, including payment processors, analytics providers, advertising partners, and AI/machine learning service providers. This includes Large Language Model (LLM) providers based in the United States who help us process and analyze data to improve our services.

Advertising Partners

We may share aggregated or de-identified information with advertising partners for PPC campaigns and analytics purposes. These partners may use cookies and similar technologies to deliver relevant advertisements.

Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

4. AI and Machine Learning Processing

Our platform uses artificial intelligence and machine learning technologies to enhance your experience and improve our services. This may involve:

• Processing your data through Large Language Models (LLMs) for content analysis and generation
• Using AI to provide intelligent insights and recommendations
• Analyzing usage patterns to improve platform functionality
• Automating certain platform features and workflows

We do not share personal or sensitive user content with third-party AI or LLM providers for training purposes. Any data processed via AI features is handled under strict confidentiality agreements and is used solely for service enhancement, unless otherwise stated or with your explicit consent. We only work with reputable, US-based AI and LLM service providers who maintain high data protection standards.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information
• Restriction of processing
• Data portability
• Opt-out of marketing communications
• Opt-out of targeted advertising

How to Exercise Your Rights

To exercise these rights, please contact us at privacy@[your-company].com. We may need to verify your identity before responding. We respond to requests within 30 days, or as otherwise required by applicable law.

Cookie Controls

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our services.

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your personal information, we will securely delete or anonymize it.

8. International Data Transfers

Your personal information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your personal information in accordance with applicable data protection laws. Our AI and machine learning service providers, including LLM providers, are based in the United States and operate under US data protection standards.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: info@sentinelboard.com
Address: [Your Company Address]